Welcome to the Santander Trade Club Connecting your company with selected counterparts around the world

Santander Trade Cookies Policy

  1. Responsible entity

By way of this notice, Banco Santander, S.A., a company registered with the Bank of Spain as number 0049, with registered office in Santander, Paseo de Pereda, 9-12, tax identification code (CIF) A-39000013 and listed in the Santander Mercantile Registry on Page 286, Sheet 64, Companies Book 5, entry 1., the owner of this website ("the Bank" or the "Website Owner", indiscriminately) wishes to inform the Users of the Website https://es.santandertrade.com (the "Portal") about its Cookies Policy, so that they are aware of the cookies that will be used as they browse through the Portal, and may consent to their use.

This Cookies Policy (“Cookies Policy”) is supplemented by the Privacy Policy for this website.

  1. What are Cookies?

Cookies are files downloaded and stored on the user's computer as they browse the Internet, containing a number that allows the user's computer to be unequivocally identified, even when the user's location or IP address changes.

Cookies are installed while browsing the Internet, either by the websites that the user visits or by third parties with which the website is associated, and they allow the website to know the user's activity on the same site or on others associated with it, for example: the location from which it is accessed, the connection time, the device from which it is accessed (wired or mobile), the operating system and browser used, the most visited websites, the number of clicks and data on the user's browsing habits.

Cookies do not need to be enabled for the website to be accessed, although the website may not work correctly if they are disabled. If the user decides not to send cookies to our systems, they may disable them on their browser, by removing them from their browsing history or cache when they leave the site.

  1. Authorisation to use cookies

Pursuant to the warning concerning cookies at the foot of the website, users or visitors accept that, by clicking on the accept button or browsing the website, they give their express consent for cookies to be used according to the description provided below, unless their browser settings have been amended to prevent them from being used. 

  1. Types of cookies used on the Portal

Users browsing the portal may find cookies inserted directly by the Website Owner, as specified in the section below:

4.1.      Strictly necessary cookies inserted by the Owner

The Website Owner uses cookies that are strictly necessary to enhance the browsing experience on the Portal and to ensure that the site content loads properly.

Customisation cookies are also used to compile statistical data on user activity on the website to improve the services provided to users by way of analysing browsing habits.

Pursuant to the guidelines issued by the Spanish Data Protection Agency, below is a description of the cookies used by the Portal. 

They are used for the following purposes when a user visits the Portal:




Expiry date



Preference cookies

Banco Santander

13 months


These cookies enable our website to remember preferences and navigation settings, such as the users' country and preferred language. They change how the website behaves and is viewed, which enhances user experience.

Security cookies

Banco Santander

13 months


We use security cookies to authenticate users, give them access to their personal information and avoid fraudulent use of session authorisation and unauthorised access to third-party data.


4.2.        Third-party cookies

Below you will find a list of types of third-party cookies that may be downloaded onto your computer or terminal from a domain or device managed by a third party other than the Website Owner as you browse the Portal, and the purposes for the same.

  • Analysis cookies: These allow the party responsible for them to monitor and analyse the user's behaviour on the Portal. The information collected by these cookies is used to measure activity on the Portal and to create browsing profiles for the users of the Portal, so that improvements may be made based on analysis of usage data.
  • Advertising cookies: They enable the efficient management of the Portal's advertising space.
  • Behavioural advertising cookies: These enable the efficient management of the advertising spaces the Website Owner has included on the Portal. These cookies store information on user behaviour obtained through the ongoing observation of their browsing habits, which enables the creation of a specific profile for displaying advertising in accordance with this profile.
  • Social network cookies: the Website Owner uses Facebook, Twitter and Google Plus cookies so that the user may share the contents of the Portal on these social networks.

The table below provides more detailed information on these cookies:



Expiry date



_ga Google Universal Analytics 2 years Analysis cookie Used to distinguish users
_gid Google Universal Analytics 24 hours Analysis cookie Used to distinguish users
_gat Google Universal Analytics 1 minute Analysis cookie Used to throttle request rate


  1. Withdrawing authorisation for the use of cookies and browser settings

Once the cookies have been installed, users may withdraw their consent and delete them at any time. Users can do this using the content and privacy settings available in their browser while browsing the website. The following are some examples of procedures for withdrawing consent and deleting cookies, depending on the browser used:

Firefox: http://support.mozilla.org/es/home
InternetExplorer: http://support.microsoft.com/ph/807/es-es
Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES
Opera: http://help.opera.com/Windows/8.54/es-ES/index.html
Chrome: https://support.google.com/chrome/?hl=es

  1. Additional notes

Web browsers are responsible for storing cookies and this is where you may exercise your right to delete or disable them.

The Website Owner will not be held responsible if disabling cookies prevents the website from working properly and cannot guarantee that the cookies will be handled correctly by the browsers.

In some cases, cookies must be installed so that the browser does not forget your decision not to accept them.

  1. Update to the Cookies Policy and contacts

This Cookies Policy may change depending on the cookies used.

The Website Owner advises you to review this policy every time you visit our website to remain fully informed of how and why we use cookies and to be aware of any changes to the types of data collected.

If you have any queries concerning the Portal's Cookies Policy, or wish to withdraw the consent originally granted, you may send an email to the Owner at the following email address: assistance@santandertrade.com, stating "Cookies Policy" in the subject field.



The original version of this document is in Spanish and can be consulted selecting the spanish version (es)