International Desk

Since March 2015, Bank of Shanghai's International Desk became a full member of Banco Santander's International Network, facilitating the Group and Bank of Shanghai's clients with the products and services they require in both Bank's core markets.

International Desk China is a mixed team composed of Santander and Bank of Shanghai's specialists, offering a multilingual service to your company and employees. It's the perfect mix to help you expand your presence or establish abroad, by supporting you with a tailored made service by:

Understanding your needs in your own language¹, advising you on the local requirements depending on your industry and sector, managing your expectations

Assigning you to a relationship manager who specializes in your area of interest

Accompanying you in the account opening process, overseeing the service provided during the entire process, ensuring you are treated like a customer of Santander Group

Bank of Shanghai's clients that desire to establish or develop their business abroad also have the same opportunities, they will be introduced to a member of the International Desk Network at the country of destination², who will assign the clients to a Relationship Manager, enabling their assistance in each and every step of the way.

What makes this service unique is that it offers the possibility to all: small, medium and large corporates to transact in China and abroad*, through a centralised team that will simplify processes that may otherwise seem difficult to adapt to. See below an example of the services provided:

Moreover, International Desk in China exceeds the traditional financial advisory, going an extra mile by introducing clients to our specialised Third Party Network, which has been carefully selected to help a step further in the establishment process of your company or in any advice required regarding non-financial areas, such as: Intellectual Property, Business Support, Legal, Tax and Accounting advisory.

This valued local service supports those provided by Santander Trade value offer (www.santandertrade.com), a unique online platform that enables clients to expand their knowledge and encounter information at once, in the following areas:

Santander Portal: access information on markets, counterparts, regulations, currencies, banking opportunities and establishment's requirements in several countries.
Santander Webinars: online seminars covering different topics, sectors and industries, focused on current trends on certain markets and its economies.
Santander Club: enables selected Corporates to connect with potential partners in selective countries in Europe, North and Latin America as well as Asia.
Santander Network: connects clients of the Group to a number of local service providers, offering a range of distinctive services that have been carefully selected within the relevant needs in the country. The exclusivity relies on the pre-arranged discounted offers at the highest level of quality services, validated by the Group's and local policies and standards.

¹English, Mandarin, Spanish, German and Portuguese
²Santander's major locations: Spain, Portugal, United Kingdom, Poland, Chile, Brazil, Germany, Colombia, Peru, Mexico, United States, Uruguay and Puerto Rico, China, Morocco and UAE.